Specialist for Order Management & Customer Service
YOUR TASKS
- Managing all incoming orders / inquiries (mail, fax, e-mail) as well as telephone correspondence with internal and external customers
- Support the Scandinavian sales team in various aspects of order processing
- Reception and solving of customer complaints
- Provision of information on inquiries concerning delivery and logistics
- Data entry and data maintenance
- Assistance with Credit Risk Management
- Clarification and handling of accounting differences
- Various administrative tasks
YOUR PROFILE
- Completed higher school education or completed commercial apprenticeship
- 1-2 years of professional experience in the Customer Service area and/or Sales Back Office
- Very good English and Swedish language skills - spoken and written, Danish, Norwegian or Finnish is advantageous
- Experienced user of MS Office (Word / Excel / Outlook)
- Microsoft Dynamics NAV knowledge beneficial
- Excellent communication skills and customer-oriented personality
OUR OFFER
- A dynamic working environment in an international company
- The possibility of personal and professional development
- A friendly working atmosphere in a motivated team
- A market-compliant compensation according to qualification and professional experience
Are you ready to move forward with us?
LUKOIL - Always moving forward
ABOUT LUKOIL
LUKOIL is one of the world’s leading vertically integrated oil & gas companies. Main activities of the Company are exploration and production of oil & gas, production of petroleum products and petrochemicals, and marketing of these outputs. LUKOIL Lubricants, part of the LUKOIL group, is focusing on the Lubricants Business, and is dedicated to develop its presence in Europe. LUKOIL Lubricants is today one of the major players in the business. Through solid quality thinking, many years of experience and broad expertise offer some of the best oils of the highest quality and official approvals from original manufacturers for the European market. European market is only supplied with products produced in our factories in Finland, Austria and Romania. Sales to leading B2B segments as authorized workshops, contracting, industries, production facilities etc.
Skicka din ansökan
If you can offer the requested education and experience and want to take on a fresh challenge, please contact us with your CV in English at jobs-lubricants@eu.lukoil.com