A shift from components to connections 
 
Mobility is no longer just about physical components. Vehicles are becoming connected platforms, offering real-time diagnostics, digital services, and seamless user experiences with one-click buttons. This shift moves the industry from hardware challenges to data problems, where value depends on how well data flows between systems. 

A brief history of scalable infrastructure 

Since the beginning, TecAlliance has focused on making industry-wide data usable, accessible, and standardised. Marina highlighted four major milestones in this evolution:

• 1994 – TecDoc: digitised vehicle parts data 
• 2000 – TecCom: streamlined B2B ordering processes 
• 2013 – TecRMI: enabled structured repair and maintenance data 
• 2017 – Caruso: introduced connected car data into the aftermarket 

Today, TecAlliance platforms support players in over 145 countries, helping them operate more efficiently and deliver smarter services. 

Evolution through technology 

In the early days, parts data was shared on paper. TecDoc moved that to floppy disks, then CD-ROMs, followed by online platforms, and now to cloud-based access. Each phase improved speed, reach, and consistency. 

But simply making data available isn’t enough anymore. What matters now is making that data usable across systems, in real time, and at scale. 

 Why connected car data matters 
 
Connected vehicles generate more data than ever, but each OEM structures it differently. That makes development, integration, and service delivery difficult for companies working across brands. 

Caruso has responded with a standardised API that translates over 300 connected car data points into a unified format. This supports real-world use cases such as:

• Roadside assistance
• Usage-based insurance
• Fleet performance tracking
• Remote diagnostics 

The coverage already includes 90% of the connected car market in Europe, with data from about 100 million vehicles today. 

Turning data into value 
 
Data alone doesn’t drive innovation. Caruso works closely with insurers on real-time accident notifications, fleet managers on sustainability metrics, and mobility providers on diagnostics that no longer require cables. These early-stage initiatives are already delivering tangible results, and they’re shaping the blueprint for what comes next. 

Interoperability is the next step
 
Today, the aftermarket is fragmented. More than 30,000 disconnected tools and systems exist across workshops and suppliers in Europe. This complexity blocks insight and slows innovation. 

The next phase requires connecting, not just accessing, data. That means creating real interoperability between OEMs, suppliers, workshops, and platforms. Without it, even the best AI solutions will not reach their full potential. 

This is how TecAlliance built TecDoc. It’s how it is building the connected aftermarket today. And it’s how TecAlliance believes the future of this industry will be shaped through focus, collaboration, and meaningful progress. 

The automotive aftermarket must work together across brands, technologies, and ecosystems. Now is the time to shape the connected future of the mobility aftermarket.